2012-06-26

気づきノート:ヒアリングとフィードバック

業務上の形式的なヒアリングやアンケートは良くあるが、まともなフィードバックがあることは稀である。

もちろんちゃんとしてるとこはしてるだろうけど、いま働いてるとこはあまりない。

ちゃんと意見は届いてるんだろうかと疑問も出るし、不満も募る。
仮にも改善を求めたところは不可避であった等の事由があったにせよわからない。

会話は一面、質問と回答の連続にて成立する。

対話なきヒアリングは無意味だ。

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Thanks for reading!

Welcome!!!!! [Goal Statement]

Thanks for visiting this blog!!
I am Maeda the manager, the owner, and also the writer of this blog.
A role of a BLOG has changed dramatically since the births of miracle services called "twitter", "facebook" . As you know, this service makes it possible for the users to tweet back and forth information at real time speed. Facebook enables users to share information and collaborate with beautiful user interface, and need not to say, the largest SNS web service over a billion people use.
Now, what does a BLOG do?
Nonetheless, the services above has different goals, different meanings, but carrying information at a fast speed is what they have in common.
The ultimate goal of this blog is to show and answer the question above in this BLOG by providing users useful information, and knowledge or frameworks.
Maybe it's not as real timed as twitter, maybe it's not as interactive as facebook, maybe not as deep as a book, but that's where the BLOG should be.
What's the first thing a person does when they have some problems, questions, doubts?
Yes, they ask Prof. Google.
At an unique position as a gate and primary answers that users need, BLOGs are the few media that can be there.

Thanks,
Maeda


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*at this point, this BLOG will be brought to you in Japanese, since it's my mother tounge. but in the future, I am planning to release it in different languages like Spanish, and English.
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serendipity 2009-today

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